Streamline Your HVAC Operations with Manage Petro’s Service Manager

Transform your service business with our comprehensive Service & HVAC Manager solution. From technician management to automated dispatching, we provide the tools you need to deliver excellence in every service call.

Complete Technician Management

Take control of your workforce management with our advanced technician tracking system:

• Detailed skill matrix and certification tracking
• Real-time visibility of technician qualifications and specializations
• Automated certification expiration alerts
• Custom skill categorization for specialized HVAC systems
• Performance tracking and efficiency metrics

Smart Inventory Control

Optimize your parts management and warehouse operations:

• Real-time inventory tracking across multiple locations
• Automated reorder points and purchase suggestions
• Mobile parts lookup and availability checking
• Warehouse organization and bin location tracking
• Integrated supplier catalogs and pricing
• Returns processing and warranty claims management

Efficient Service Call Management

Transform your service operations with our intelligent dispatch system:

• Smart call capturing and ticket creation
• Automated dispatch based on technician skills and location
• Real-time status updates and job progress tracking
• Emergency call prioritization
• Customer history and equipment records at your fingertips
• Callback tracking and resolution monitoring

Preventive Maintenance Made Simple

Stay ahead of maintenance schedules with our recurring service management:

• Automated scheduling for routine maintenance
• Filter replacement tracking and alerts
• Annual maintenance contract management
• Custom maintenance checklist creation
• Customer reminder notifications
• Maintenance history tracking

Mobile Solutions for Field Technicians

Empower your technicians with our powerful mobile application:

• Digital work orders and service history
• Parts inventory lookup and ordering
• Time tracking and job status updates
• Equipment documentation and manuals
• Digital signature capture
• Photo documentation capabilities
• Offline mode for uninterrupted service

Time and Cost Management

Maximize profitability with comprehensive financial tools:

• Accurate time tracking for billable hours
• Real-time labor cost monitoring
• Parts usage and cost tracking
• Warranty claim management
• Automated invoice generation
• Integration with popular accounting systems

Warranty and Returns Processing

Streamline your warranty and returns operations:

• Warranty period tracking for parts and labor
• Automated warranty claim submissions
• Returns processing and tracking
• Vendor warranty management
• Customer warranty registration
• Warranty cost analysis

Service Analytics and Reporting

Make data-driven decisions with comprehensive reporting:

• Service performance metrics
• Technician productivity analysis
• Customer satisfaction tracking
• Revenue and profitability reports
• Service trend analysis
• Equipment failure patterns

Benefits of Our Service Manager Solution

• Reduce administrative overhead by 40%
• Increase first-time fix rates
• Improve customer satisfaction
• Optimize inventory levels
• Enhance technician productivity
• Streamline billing and collections
• Ensure compliance with service standards

The Complete HVAC & Service Management Solution

Manage Petro’s Service Manager integrates every aspect of your HVAC service operations into a single, powerful platform. From when a customer calls until the final invoice is paid, our system ensures the smooth, efficient operation of your service business.

Ready to revolutionize your HVAC service operations? Contact us today to see how Manage Petro’s Service Manager can transform your business.